Cellular Sales of Knoxville, Inc
CellularSales.com launches in Knoxville in December and nationwide in January. The company, which has 210 locations and about 20 more under development, was founded in Knoxville.
Cellular Sales, the largest authorized retailer of Verizon Wireless products and services, launched its new website.
And while personalized delivery is a big part of the marketing campaign for the website, Cellular Sales also hopes its no-wait pick-up option will also garner a lot of attention. Customers can shop for their phone and plan at CellularSales.com and have everything ready for pick-up at a nearby store, if they wish.
CellularSales.com on November 19 with a sales and customer service model that could revolutionize the cellular industry.
How does the strategy work?
When a customer logs on to CellularSales’s website, a window pops up on his or her computer screen from a salesperson in the nearest Cellular Sales location. The Web site management system uses customer Internet protocol addresses to notify the closest customer service representative, who is then available online or offline to answer questions. Once the customer has finished shopping for their phone online, they can set up an appointment with that representative to get their phone.
The appointment then can be at a Cellular Sales office later that same day, at another time, or the rep can deliver the phone to the customer’s location.
For more information, and a list of local stores, visit the website at www.CellularSales.com.
I was getting pretty edgy reading this. If I say I